Shipping policy

Shipping & Return Policy

Store Name: ECHO VILLAGE

At ECHO VILLAGE, we aim to provide a smooth and reliable shopping experience. Please read our shipping and return policy below.

1. Shipping & Delivery

  • Processing Time: Orders are processed within 1–2 business days.

  • Delivery Time: Orders are usually delivered within 5–7 business days after dispatch.

  • Shipping Charges: Shipping charges, if applicable, will be displayed at checkout.

  • Order Tracking: Once your order is shipped, tracking details will be shared with you when available.

  • Delivery Delays: Delivery times may vary due to courier delays, weather, holidays, or other unforeseen circumstances.

2. Return Policy

  • Return Window: Customers can request a return within 5 days of receiving the order.

  • Eligibility: Products must be unused, in their original condition, and preferably in their original packaging.

  • Damaged or Incorrect Products: If you receive a damaged, defective, or incorrect product, please contact us as soon as possible with your order details and photos.

  • Return Approval: Returns are subject to verification and approval.

  • Refunds: Once the returned product is received and inspected, eligible refunds will be processed according to the payment method used.

3. Customer Support

For shipping, delivery, or return-related questions, please contact us:

Email: echovillage07@gmail.com

Store: ECHO VILLAGE

We are happy to assist you with your order.