Shipping policy
Shipping & Return Policy
Store Name: ECHO VILLAGE
At ECHO VILLAGE, we aim to provide a smooth and reliable shopping experience. Please read our shipping and return policy below.
1. Shipping & Delivery
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Processing Time: Orders are processed within 1–2 business days.
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Delivery Time: Orders are usually delivered within 5–7 business days after dispatch.
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Shipping Charges: Shipping charges, if applicable, will be displayed at checkout.
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Order Tracking: Once your order is shipped, tracking details will be shared with you when available.
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Delivery Delays: Delivery times may vary due to courier delays, weather, holidays, or other unforeseen circumstances.
2. Return Policy
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Return Window: Customers can request a return within 5 days of receiving the order.
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Eligibility: Products must be unused, in their original condition, and preferably in their original packaging.
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Damaged or Incorrect Products: If you receive a damaged, defective, or incorrect product, please contact us as soon as possible with your order details and photos.
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Return Approval: Returns are subject to verification and approval.
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Refunds: Once the returned product is received and inspected, eligible refunds will be processed according to the payment method used.
3. Customer Support
For shipping, delivery, or return-related questions, please contact us:
Email: echovillage07@gmail.com
Store: ECHO VILLAGE
We are happy to assist you with your order.